Returns and Refunds

Returns and refunds will be applied in accordance with our policy. If you still have any questions, please feel free to contact us.

201-477-8834

info@easyflipframes.com

Thank you for your purchase. We hope you are happy with your display items. However, if your product was received damaged, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within fourteen (14) of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at info@easyflipframes.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and any accessores, and mail your return to the address provided at the time of return.

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.

Refunds

After receiving your return and inspeting the condition of your item, we will process your return or exchange. Please allow 10 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been procesed.

Exceptions

The following items cannot be returned or exchanged:

Easy Flip Frames
Easy Banner Frames
Custom made products

Please Note

A 10% restocking fee will be charged for all returns on items ordered incorectly.
Sale items are FINAL SALE and connot be returned.
Damaged items will be inspected for any evidence of tampering.